LEGAL

PAIA Manual

Last updated: 17 May 2026

What this is

This is Moralyze's manual under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA). It tells you what records we hold and how to request access to them.

About Moralyze

Moralyze is a software consultancy based in Cape Town, South Africa.

Information Officer

The Acting Information Officer is reachable at contact@moralyze.com. A formal designation will be filed with the Information Regulator. We aim to keep this section current.

Guide to PAIA

The Information Regulator publishes the official guide to PAIA. Read it at inforegulator.org.za.

Records available without a request

We publish the following on this site without you needing to request them:

Records available on request

We may hold these categories of records:

  • Records of contact-form submissions (subject to 90-day retention)
  • Client engagement records (proposals, contracts, deliverables)
  • Internal business records (financial, HR, operational)
  • Records held under statute (tax, BEE, sectoral reporting)

We don't make these available unless legally required to do so or with the consent of the relevant parties.

How to request access

Use Form 02 from the Information Regulator. The form, the fee schedule, and the process are at inforegulator.org.za.

Submit your completed form to contact@moralyze.com.

Fees

PAIA prescribes the fee structure. The Information Regulator's current schedule applies. We may also charge a reasonable access fee to recover the cost of producing the record (copies, postage, time).

Response time

We have 30 days to respond to your request, extendable by another 30 days with written notice.

If we refuse

If we refuse access or you're not happy with our response, you can complain to the Information Regulator or apply to court. Contact details for the Regulator are at inforegulator.org.za.

Review

We review this manual at least annually and update it as our records or operations change.